Re-opening 1st August - Changes you will see in the Salon
Hello,
I am really excited about seeing you soon and looking forward to being able to finally re-open and get your lashes, brows and skin looking fabulous again!
The government has confirmed we can re-open on Saturday 1st August 🙌🏻👏🏻🎉
I have contacted / booked in everyone on my VIP waiting list that completed the appointment request form. If you didn’t complete the form but want to book in please message me. You will all have received invoices for your booking fee to confirm your appointments, please pay by 24th July.
As a business owner my absolute priority is to follow all new guidelines provided to ensure the protection of you, my clients and myself.
When I re-open you will still receive the same high-quality service, but certain things will be different.
It has been very difficult for all of us dealing with the impact of the global Covid-19 pandemic, but we have all learnt to adapt and deal with the changes to our lives.
I have implemented a number of changes in the business to keep us all safe, things may not look the same as before but you will still receive the same wonderful treatments. Risk Assessments have been completed.
What will you notice / what will you need to do at your appointment?
I will look a little bit different but I am still the same under the PPE I promise 😊 I will be wearing a disposable apron, mask, a full face visor and gloves for certain treatments. Let’s hope we don’t get a heat wave!
I need all clients to wear a mask, you can either bring your own or I can supply you with one.
When you arrive you will need to sanitise your hands first (at the door), we have lots in Salon, you will then need to put on a mask, when you enter the salon you will need to place your bag/coat/phone etc. in a box (please bring as little as possible).
The soft furnishings have been removed so if you think you may get cold, please feel free to bring a blanket along.
The couch still has the comfy memory foam and pillow on it but they have been covered by a plastic couch cover and waterproof pillow case that can be sanitised between every client.
We have gone paperless so everyone has been emailed a new online consultation form and an additional consent form for receiving treatments during the Covid19 Pandemic..
I have included a copy of my Covid19 Infection Prevention and Control Policy for you to familiarise yourself with what will be changing, what you need to do as my client and what I have implemented to make sure you are as safe as possible.
This will be updated regularly in accordance with the latest information.
You will also start to see posts on my social media accounts giving reminders of the key changes going forwards.
What do I need to do now?
- Complete online consultation forms as soon as possible.
- The day before your appointment you will be sent a wellness screening checklist to complete that day, this has to be completed in order for your treatment to go ahead.
- Finally please just familiarise yourself with the new policy and procedures. Then turn up to your appointment on time (not early or late because of the cleaning routines and not wanting clients to cross over).
Quick update on my salon locations;
I am still not in a new home yet so for now the appointments will be as follows;
My Brackley clients: I will still be located at my sister’s home salon Rose & Pearl Beauty, 20 Robin Ride, Brackley, Northants, NN13 6PU.
Park in front of the grey double garage.
Hand washing station at Rose & Pearl:
My MK Clients:
I am renting a room in the gorgeous home salon Flutter MK in Bletchley 2 days a week. 96 Newton Road, Bletchley, Milton Keynes, MK3 5BY.
Please Park in the lay-by opposite
(not in the drive way).
I can't wait to catch up with you all, I have really missed you.
If you have any questions please email me and I will get back to you as soon as possible.
Kind regards,
Laura xxx
COVID 19 INFECTION PREVENTION & CONTROL POLICY FOR TRANQUILITY LASH & BEAUTY
Booking appointments:
My online booking system will not available to start with due to the additional health and hygiene procedures being followed and the requirement to have no cross-over at all between clients I need to manage this for now, you will still need to pay 50% deposit, I will invoice you.
You will still receive appointment confirmation and reminders.
à If you have not already done so, please send your appointment requests by completing the form on my websitewww.tranquilitylashandbeauty.co.uk/appointments
To begin with I am only taking bookings for the first two weeks from Monday 6thJuly, this is so I can easily shift these two weeks forward if the government moves the re-opening date to later. I will just shift the two week block forward and then we can start looking at infill appointments etc.
The other thing to note is that due to the additional cleaning and turn around routines I am only going to book in short treatments like brow tint and shape and lash tint in addition to other treatments for now.
Please do not turn up early or late to your appointment, please remain in your car until your appointment time.
Additional paperwork:
There will be a pre-appointment wellness check sent to you 24 hours before your appointment that you need to complete and return to me.
There is an additional client consent form to be completed for treatments during the Covid-19 Pandemic. This will be emailed to you to complete online.
Removal of soft furnishings:
Covid-19 has been proven to live for a few days on some surfaces including fabrics so I am removing as many of these items as possible and replacing with surfaces that can be cleaned and disinfected between each client and will be covering these surfaces with paper couch roll to be disposed of after each client. If you wish to bring a blanket to your appointment please feel free to do so.
Upon visiting our salon:
· Wash your hands before coming to the salon
· Come alone to your appointments (no children, friends, sisters etc.) Only exception is if you have a carer.
· Arrive on time to your appointment so, as not to cross over with other clients and to help us maintain our social distancing measures
· If necessary a temperature check with digital infrared thermometer (non-contact) your temperature will be recorded on your consultation form. Normal temperature range is 36 - 37.5 degrees Celsius. If over this, you will need to reschedule your appointment
· Please bring as little as possible with you, a box will be provided for you to place your items in, I cannot touch your coats or bags. Please bring a bottle of water with you if required
· Sanitize your hands upon entering the salon. Hand sanitizer will be available at the salon for you to use
· Whilst in the salon you will be required to wear a mask please bring your own if you have one or I do have some 3ply paper masks available.
· If you do need to cough/sneeze please do so into elbow
· Payment is required to be by card or bank transfer (must be completed before you leave, message me if you require the details)
Please also note that:
If you are feeling unwell with a high temperature / cough / loss of taste or smell or you are living with someone who has symptoms of Covid-19, then please DO NOT attend your appointment, I will reschedule your appointment for a later date, taking into consideration that it can take up to 14 days for symptoms to start to appear.
As you know I do have a clear cancellation policy, but I will reschedule your appointment if you have any signs of illness during this Pandemic.
I will be carrying out social distancing measures and extra cleaning schedules throughout the day, so please be patient with us whilst we deal with the added measures that we need to put in place to keep you and our team safe.
Cleaning Procedures
I have always followed a high standard of hygiene routines but as part of new guidelines implemented by the Government and recommendations from our industry trading body the NHBF National Hair and Beauty Federation I have reviewed these and will be completing the following;
A deep clean of the salon will take place before we reopen. Only one client and myself will be in the salon at any one time. Gloves will be worn during cleaning and thrown away afterwards.
Daily routines:
The couch, surrounding area and trolley station will be cleaned down and disinfected before each client arrives. The couch has been covered with a wipeable plastic cover and the lash pillow has a waterproof cover that will both be disinfected between each client.
Fresh paper couch roll will be placed on the couch, pillow and surfaces where tools may be set down, these will be disposed of after each client.
Any tools used during the treatment will be disposed of, if one use only. Tweezers and other metal tools will be cleaned and disinfected then put in the heat steriliser for the required time.
Between each client the touch points, door handles, light switches, sinks, card machine etc. will be cleaned and disinfected.
All disposable products to go into main bin, which will have a plastic liner. This will be emptied daily and the bin cleaned with fresh diluted bleach after.
At the end of each day the salon will be hoovered, all surfaces including floors cleaned completely and set up ready for the next day.
Procedures I will be following personally:
I will take my temperature daily and record this
I will wear gloves for cleaning and dispose of these and wear a fresh set for each client.
I will wear a face mask at all times when clients are in the salon, the filters will be changed regularly and the mask itself washed frequently.
I have a face shield that I will wear and disinfect after each client.
I will wear a new plastic apron for each client and dispose of this.
Uniform/Clothing will be washed after each day at 60 degrees and fresh clean uniform worn each day.
Shoes will be removed at the door and a pair specifically for inside the salon will be worn during the working day.
If I have any symptoms at all I will go home and self-isolate for 14 days. I will in this instance have to reschedule all appointments.
All guidelines will be in line with the Government recommendations and will be reviewed weekly. It is all being put in place for my clients and my own personal safety.
I look forward to welcoming you back soon!
Kind regards,
Laura Cooney Owner and Therapist @ Tranquility Lash & Beauty
Request Form for appointments post Covid 19 lockdown: www.tranquilitylashandbeauty.co.uk/appointments
